IT support technician

LOCATION: Nationwide

JOB DESCRIPTION:
IT User Support Technician will provide technical support, troubleshooting, and guidance to internal and external users of IT systems and applications, primarily through phone, email, or remote interaction. Their responsibilities will include diagnosing and resolving hardware, software, and network issues, assisting with installations and updates, maintaining system security, and documenting support requests. They will also be responsible for training users, creating self-help resources, and ensuring smooth system performance. The role requires technical knowledge, excellent communication skills, and a customer-focused approach to ensure efficient and effective IT service delivery.

Location: Nationwide
JOB TYPE: Full-time
HOURS: 37.5 per Week
SALARY:
£26,500-£40,000 (Depending on Experience)

Benefits:
Flexitime
Relocation assistance
Hybrid or on site (depending on the need of the business)
Monday to Sunday
Holidays

Shift and schedule
Flexitime
Monday to Sunday
Holidays
Flexitime
Relocation assistance

Please apply by Emailing your CV on career@zansconsultants.co.uk